Terms & Conditions
Last Updated: 30 / 05 / 2025
1. Who We Are
Welcome to My English Sarah, the educational platform designed to help Arabic speakers learn English through smart and interactive methods.
2. Acceptance of Terms
By using or registering on our platform, you agree to all the terms outlined on this page. If you do not agree to any part of these terms, please do not use the platform.
3. Eligibility
- You must be at least 13 years old to use the platform.
- Accounts are for individual use only. Sharing your account with others is strictly prohibited.
4. Registration & Accounts
- You must provide accurate information when registering (such as your name and email address).
- You are responsible for keeping your login credentials confidential.
- We reserve the right to suspend your account if it is used in a misleading, abusive, or unauthorized manner.
5. Content & Subscription
- Upon subscribing, you gain full access to the content included in your selected plan.
- This may include: video lessons, exercises, podcasts, reading materials, Baleegh (AI assistant), live sessions, and certificates.
- Some features, such as Baleegh or live sessions, are only available in advanced plans.
6. Payment Policy
- Payments are processed securely via Stripe.
- All prices are displayed based on the selected currency on the website.
- Your subscription is renewed automatically on a monthly or yearly basis, depending on the plan, and you may cancel it anytime from your account.
7. Refund Policy
Please refer to our [Refund Policy] page for details about refunds and eligibility.
8. Prohibited Use
The following actions are not allowed:
- Copying, sharing, or distributing course content, reading materials, or exercises.
- Sharing your account with others.
- Attempting to hack or exploit the platform.
- Using the platform for any illegal or inappropriate activity.
9. Intellectual Property
All content on the platform — including videos, exercises, designs, Baleegh, and more — is the property of My English Sarah. Reproduction or redistribution without written permission is strictly prohibited.
10. Account Suspension or Termination
We reserve the right to suspend or terminate your account if you violate any of these terms, misuse the platform, or attempt to circumvent our systems.
11. Changes to Terms
We may update these terms at any time. Users will be notified of any changes via email or through in-platform notifications.
12. Governing Law
These terms, and any disputes arising under them, are governed by the laws of the United Kingdom, and any legal matters shall fall under the exclusive jurisdiction of UK courts.